To enable two-factor authentication for your account:
- Go to your account settings
- Ensure that the
Phone Numberbox shows the mobile phone number with which you would like to authenticate
- Tick the
Use SMS Authbox
- Important: Don't sign out until you have received the 2FA confirmation SMS, after which you know that our record of your phone number is correct
- Sign out
When next you sign in, a single-use code will be sent to your mobile phone. You will need to input the code in order to complete the sign-in process. The code is not case-sensitive.
If you have any difficulty signing in to an account that has been protected with two-factor authentication then please call the support team on the number below. Be prepared to prove that you are the owner of the account.